As a major engine for value addition in supply chains,
employment, income generation, and innovation momentum, SMEs are crucial for
economic development. However, the business scopes, scales, models, management
styles, and levels of technological adoption of SMEs vary so significantly that
it is exceptionally challenging to evaluate their performance against common
benchmarks and formulate strategies for continued improvement and gainsharing.
SMEs encounter difficulty in assessing their performance
because they lack record-keeping and data collection capacity and have
insufficient access to techniques for analysis. They also have fewer resources
to prioritize productivity measurement as a key factor for continued growth.
With wider access to the internet and digital technologies, SMEs can now more
easily track, measure, and benchmark the returns on resource inputs and overall
It is therefore necessary to share practical
approaches and digital tools to assist the continuous improvement of SMEs. This
e-course will provide updated knowledge and tools for productivity measurement and analysis to assist SMEs in sustaining
improvement in the digital economy.
objectives of this course are:
This e-learning course will cover the
Module 1: Productivity in SMEs: Concepts and implications Module 2:
Latest tools and methodologies for productivity measurement and analysis Module 3: Productivity measurement: Practical
steps for applications in SMEs Module 4: Case studies: Productivity measurement
and analysis in the manufacturing and service sectors Module 5: Sustaining growth through productivity